Privacy Policy

The purpose of this privacy policy is to inform users of our site artivain.com of the personal data we collect and how it is used.

Artivain S.E.N.C. strictly complies with Quebec's Law 25 regarding the protection of personal data. This privacy policy also details our commitment and the measures taken to ensure the security of your personal information.

  1. Types of personal data collected
  2. Use of personal information collected
  3. Data security protocols
  4. Your rights

Types of personal data collected

Data collected automatically

In an effort to limit the sharing of your internet activity, we do not use external services (such as Google Analytics, Facebook Pixel or Microsoft Clarity) to analyze traffic on our website.

By browsing the website artivain.com, our analysis tool automatically records certain information, including the following data:

  • The approximate size of your screen
  • Your operating system
  • Your browser
  • The pages you visit
  • Time spent on the site
  • Your approximate location
  • Links you click on the site

We collect this information anonymously, on our private servers, for the purpose of improving our services and for security. To learn more and for a complete list of the information we may collect, see the Plausible project page.

Personal data collected non-automatically

Your personal data is collected via:

  • Contact forms
  • Order form
  • Creating an account

This includes the following data:

  • First name
  • Last name
  • Mailing address
  • Date of birth
  • Age
  • Email address
  • Phone number
  • Password for your account on our site
  • Payment Information

Our domain name search page displays a form to automatically search for an available domain name. We use the name you enter to perform the search and to add it to your order notes, if you decide to purchase it. The name you enter will be communicated anonymously by our server to third-party domain name verification services (WHOIS).

Use of personal information collected

Please note that we only collect data that helps us achieve the purpose stated in this Privacy Policy. We will not collect additional data without first informing you.

We use this data to:

  • Execute contracts
  • Carry out statistical analyses to improve the site and ensure its security
  • Track an order
  • As part of a data security protocol

Advertisement

We do not use your account information to send you advertising or enroll you in automated advertising campaigns.

The email address associated with your account may receive automated messages for important information, such as order confirmations, payment confirmations, account changes that may affect security, and notifications about your services.

We do not make any automated phone calls.

Security Measures

Your data is stored in a secure and controlled environment. We use SSL protocols and robust security measures with two-factor authentication to prevent unauthorized access.

We promise not to sell or share your data with third parties except as required by law or in the event of legal proceedings.

We may disclose to any member of our organization user data that they reasonably require to fulfill the purposes set out in this policy.

International Transfer

User data may be accessed, processed or collected in the following countries: Canada, United States, Finland

In case of data leakage

In the event of a leak of your personal data, we undertake to keep you informed as well as the Commission d’accès à l’information du Québec.

Your Rights

User Rights

If you are a resident of Quebec, in accordance with Law 25, you have specific rights regarding your personal data:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to data portability

You have the right to object to the use of your data and to withdraw it. To exercise these rights, contact our Chief Privacy Officer.

Thomas Fournier
E-mail : thomas@artivain.com
Phone : 581 681-6995, ext. 700
Contact page

Right of access and rectification

You can view, modify or delete your data. To do so, use the same contact details mentioned above.

Consent and Withdrawal

You can visit our site without revealing your identity. However, some features require the collection of personal data. You always have the choice not to provide this information.

Minors

Law 25 specifies that persons under the age of 14 are considered minors for the purposes of data collection. Their personal information may not be collected from them without the consent of the holder of parental authority or guardian, except when such collection is clearly for the benefit of the minor.

External links

Our site may contain links to other websites. We are not responsible for their privacy practices.

Contact

Our Privacy Policy was updated on October 29, 2024

If you have any questions regarding this privacy policy, you can contact us.

By using our services and/or our site artivain.com, you agree to the terms of this privacy policy.

DISCLAIMER: The original version of this Privacy Policy is in French. This English document is provided for convenience purposes only, and in the case of any conflict or ambiguity, the French version will take precedence.